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About Us Sytner Leicester.

Leicestershire's Authorised BMW and BMW i Dealer.

Explore the dealership

Sytner Leicester

Sytner Leicester BMW New Car showroom showcases the latest BMW's from across the range. The showroom holds over 15 New BMW Models, a Café bar, customer lounge with wi-fi, a dedicated handover area. Come down and see us today.

Meet the team

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Richard Hickling

Head of Business

Debra Zawadzka

General Sales Manager

Leanne Gardner

BMW New Car Sales Manager

Jonathon Grice

BMW Used Car Sales Manager

Sam Callender

Aftersales Manager

Dave Eaves

Parts Manager

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Couldn't really ask for anything more.

Service

Good service and very transparent by sending videos of their findings

Service

Excellent all round

Service

Meet expectations.

Service

The car was well taken care of and checked all around. Repairs were carried out to high standard and I got it back clean and smelling fresh.

Service

Carried out in a safe environment which at the moment is extremely important

Service

Good measures in place to deal with COVID and a really professional service.

Service

Everything happened as described - can't knock that.

Service

In terms of the service and repair, all done as reported and expected. The experience of other customer damaging car did not hinder this.

Service

5 stars says it all

Service

The problem was a NSR window regulator/motor failure due to water damage resulting from a failed/wrongly installed drain system - a common fault on the F33. Drain fix to TSI B51 33 16 also applied, but it is yet to be seen if this is effective.

Service

Again always polite and friendly

Service

Some of the staff are very good (eg Rob Murkett). The whole experience was different this time due to Covid-19, but the process in place seemed to work OK.

Service

In these testing times everyone was prepared and customer safety was considered. Could not fault the service

Service

Everything done as promised and in good time, given that I had to wait for dash cam/new rear alloys to be fitted.

Service

Service was completed as agreed and finished earlier than anticipated

Service

Although on prior to bringing vehicle in said there was a problem with squeaking brakes that had been repaired on last visit was told part the way through they didn't have time that day to complete and needed to keep my car.

Service

Efficient and accommodating. Little time required to conclude business.

Service

You representatives kept in contact throughout the car servicing.

Service

Efficient service pleasant people

Service

Because is everything perfect and they love what they do.

Service

Nothing to complain about.

Service

Despite the covid virus, they were so well organised and efficient.

Service

I was kept upto date by agent as well by workshop technician. Sending a video link of the repair carried out

Service

James was amazing

Service

Everything was well organised

Service

Excellent service.

Service

Kept informed during day of status of service

Service

everything done on time

Service

Every thing went as planned with informative updates

Service

Carried out on time with regular updates

Service

Quality service as always

Service

They solved the problem.

Service

Dealt with efficiently and quickly as promised.

Service

Great service every time and super friendly people always helpful.

Service

No problems with the car, work carried out same day, ease of booking via email/phone, ease of service with COVID 19 precautions.

Service

System worked

Service

alterations caused by lock down measures actually seemed to improve the experience

Service

Friendly and reliable informative service

Sales

From initial visit to collection of vehicle there were no issues.

Sales

Great service, great car and a very competitive cost

Sales

Sales process was conducted very professionally without obfuscation (the first time this has ever happened) and the process afterwards was also very well conducted.

Sales

I have been dealing with Jacob Heath since my first BMW purchase 4 years ago and his customer service is exemplary. It's never a pushy sale and I always felt as though I was dealing with a friend as opposed to a stranger.